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Privacy & Data Protection

Privacy Policy & Data Governance

This Privacy Policy explains how Awasio Technologies Private Limited collects, utilizes, stores, and protects your personal information when you access our platform, in full accordance with the Information Technology Act, 2000, the SPDI Rules 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA).

Data Fiduciary: Awasio Technologies Pvt LtdDPDPA 2023 CompliantUpdated: October 2026

Data Fiduciary

Awasio Technologies Private Limited

CIN: U72900HR2024PTC118942

Registered Office

Unit 402, 4th Floor, Magnum Global Park, Sector 58, Golf Course Ext Road, Gurugram, Haryana - 122011, India

Privacy Queries

[email protected]

Grievance: [email protected]

Data Minimization

We only collect data strictly necessary to authenticate your account, facilitate verified property discovery, and connect you with authorized owners.

End-to-End Encryption

All communications, authentication OTPs, and sessions travel over HTTPS/TLS 1.3 encryption, with sensitive tokens and passwords hashed with bcrypt.

Zero Data Sale

We never sell, rent, monetize, or trade your personal telephone number or email address to unauthorized marketing agencies or unsolicited telemarketers.

Information We Collect & How It Is Used

Identity & Account Data

  • Full Name, Email Address, and Mobile Number collected during account registration.
  • Encrypted password hashes and single-session refresh tokens.
  • Optional Government ID details submitted voluntarily by property listers for KYC owner-verification.

Usage & Discovery Data

  • Property search parameters (desired city, locality, budget range, BHK configuration).
  • Shortlisted favorites, inquiry timestamps, and visit booking requests.
  • IP address, device metadata, and browser user-agent collected to detect fraud, bots, and unauthorized scraping.

Financial Transaction Metadata

  • Payment gateway transaction identifiers, plan tier, and credit allocation logs.
  • Note: Awasio does not store full credit/debit card numbers, CVVs, or net banking passwords. All payments are processed directly by RBI-licensed payment aggregators (e.g., Razorpay) in PCI-DSS Level 1 compliant environments.

Your Legal Rights (DPDPA 2023)

As a Data Principal under the Digital Personal Data Protection Act, 2023, you are entitled to:

Right to Access & Summary:Request a complete summary of your personal data processed by Awasio and details of any third parties with whom it was shared.
Right to Correction & Erasure:Update inaccurate information or request permanent erasure of your account data (subject to statutory audit retention mandates).
Right to Withdraw Consent:Withdraw your consent for marketing alerts, notifications, or contact disclosures at any time via your Profile Settings.
Right of Grievance Redressal:Seek immediate time-bound redressal of any privacy concerns through our designated Grievance Officer.

Data Protection & Grievance Officer

If you have any questions, concerns, or grievances regarding the processing of your personal data, please contact our designated Grievance Officer:

Designated Officer

Vinay Kumar

Designation: Nodal & Grievance Officer

Entity: Awasio Technologies Private Limited

Communication Channels

Email: [email protected] (cc: [email protected])

Helpline: +91-8848510629 (10:00 AM - 6:00 PM IST)

Postal Address: Grievance Redressal Cell, Awasio Technologies Private Limited, Unit 402, 4th Floor, Magnum Global Park, Sector 58, Golf Course Ext Road, Gurugram, Haryana - 122011, India.

Acknowledgement: Within 24-48 Hours
Grievance Resolution: Within 15 Calendar Days